Why can't I view my documents in LifeSite Vault?

You can preview photo files in the File Vault,  but some other files, such as .docx and .pdf files, do not show a preview when the thumbnail is clicked. 

To view those files, you must download it first. Please click on the "download" icon located underneath the file.

We require that users download these files in order to ensure that your data remains secure and private. Your system previewer should launch automatically to view your downloaded documents.


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