How do I recall my username?

If you forget your username, you may click "Forgot your Username or Password?" on the login screen and be prompted to provide your email address. A copy of your username will be sent from support@lifesite.co to the email address with which you used to sign up for your LifeSite Vault account. It will also allow you to reset your password, if you wish. It looks something like this: 

Your username is provided in this automated message. We recommend you print out this email and save it in a secure location. There is currently no way to reset your username. 

If you choose not to use the "Forgot your Username or Password?" link, you may also search your Inbox for the LifeSite Enrollment Confirmation Message.

  1. In your inbox, search "LifeSite Vault Enrollment Confirmation"
  2. You can also try the following search terms: "support@lifesite.co" or "life's information, all in one place"

 

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